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Last Updated: 11/07/2025

Privacy Policy

At Global Clinical Research ("GCR", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, online services, and any related platforms.

1
Who We Are

GCR is a clinical research organization based in Nepal, and we operate in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR), where relevant. GCR or its affiliated entities will act as the Data Controller when determining the purposes and means of processing your personal data.

2
What Personal Data We Collect and Why

We collect personal information in various ways to support our services, improve our platform, and fulfill legal or contractual obligations. Below are the categories of data we may collect and the purposes of processing:

2.1 Website Usage and Browsing Behavior

When you visit our website, we automatically collect certain technical data such as:

  • IP address and approximate location
  • Browser type and version
  • Pages visited, time spent, and navigation behavior
  • Referring websites or search engines
  • Cookies and analytics data

We use this data to analyze traffic, enhance the user experience, and ensure site security and performance.

2.2 Account Creation and Service Requests

When you register on our website, sign up for services, download resources, or submit inquiries, we collect:

  • Full name
  • Email address
  • Phone number
  • Professional title and organization (if applicable)
  • Areas of interest
  • Payment or billing information (where relevant)

We use this information to:

  • • Respond to your inquiries or support requests
  • • Provide access to clinical research services and information
  • • Personalize your experience and communication preferences

2.3 Customer Relationship Management

We use your contact details and interaction history to:

  • Manage ongoing communications
  • Follow up on service or project engagements
  • Deliver personalized updates or clinical trial opportunities

This helps us improve client service and understand your needs more effectively.

2.4 Marketing and Communications

If you opt in to receive marketing from us, we may use your information to share:

  • Updates about new services, innovations, or partnerships
  • Invitations to seminars, webinars, or industry events
  • Newsletters and curated content relevant to your field

You can unsubscribe at any time by using the opt-out links provided in emails or by contacting us directly.

2.5 Legal Compliance and Obligations

We may process your personal data to comply with regulatory or legal obligations, including:

  • Reporting adverse events or safety issues in research
  • Responding to lawful requests from authorities
  • Fulfilling ethical oversight or audit requirements

2.6 Profiling and Personalization

GCR may conduct profiling to tailor communications, offers, or services to your interests. This involves analyzing your:

  • Website behavior (e.g., viewed services)
  • Engagement with our communications (e.g., email opens or clicks)
  • Stated preferences

You may object to such profiling at any time, depending on your jurisdiction.

3
Data Sharing and Recipients

We do not sell your personal data. We may share your data with:

  • Authorized service providers (e.g., hosting, analytics, communication tools)
  • Affiliates and partners involved in delivering services
  • Regulatory bodies, where legally required

All third parties are contractually obligated to protect your data and process it only as instructed by us.

4
International Data Transfers

Your data may be transferred and processed outside of your country of residence, including in jurisdictions with different data protection standards. In such cases, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses, where applicable).

5
Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Meeting legal and contractual obligations
  • Providing services or maintaining your account
  • Retaining records for audit or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

6
Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take appropriate steps to delete it.

7
Your Rights

Depending on your location, you may have the following rights:

Access – Know what data we hold about you
Rectification – Request correction of inaccurate information
Erasure – Request deletion of your data
Restriction – Limit processing of your data
Objection – Object to direct marketing or profiling
Data Portability – Receive your data in a portable format
Withdraw Consent – Revoke consent where processing is based on it

To exercise these rights, contact us using the information below.

8
Contact Us

Contact Information

Email

info@gcrcro.com

Address

Subidhanagar, Tinkune Kathmandu, Nepal

Phone

01-5912896

9
Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements, services, or internal processes. Changes will be posted on this page with a revised effective date.